For users best experience… user need to make sure that their login has Company admin rights. In case, if their company restricts user access, then ask to be set up as a Standard user with limited rights to customers and vendors. In case, if your account has limited access, then user may see: You may get the message “Sorry! User doesn’t have permission to access this information. They can ask their QuickBooks Online admin to fix their permission, and then try logging in again.”
May be the Company Activity screen contains incomplete data (for example, no expenses when there should be some or no data at all). User may be able to download sales transactions by swiping down on the empty area to refresh your data.
Tapping Choose an Account or What was it for? On a new expense shows an empty account list or expense category list.
We are here with few steps like how a Company Administrator can change privileges for other accounts:
1. First of all, log in to QuickBooks Online on the web from a Mac or PC.
2. Next, navigate to Settings, select Company, and then select Manage Users.
3. Choose the user whose permissions you want to change
4. Click & select Edit ✎.
5.Choose Company admin, then click & select Next to conclude the mini-interview and save your changes.In case, if user sign in with a valid QuickBooks Online account but see a message that says “Using QuickBooks Windows or Mac”, this account only has time tracking or reports access.
However the above solution will be helpful for users to know how to fix permissions errors and missing data in the QuickBooks Online app with the help of QuickBooks Support Number. In case, if users getting any issue then please immediately dial our Quickbooks toll free number as our experts are all round the clock avail to resolve all your issues related to QuickBooks application.