How to reverse a sales receipt without refunding the customer’s credit card with the help of QuickBooks POS Support?

QuickBooks Point of Sale is accounting software which helps in tracking expenses, manage cash flow & create invoices. Today, we will learn how to reverse/return a sales receipt without issuing money back to the cardholder with the help of QuickBooks Point of Sale Support.

Users need to follow these steps if they only wish to reverse a sale without refunding the credit/debit card used in a transaction in QuickBooks POS.

Note: Users can also create a backup of their company file before performing the following steps that are given below.

Step 1: User can connect their Intuit QuickBooks Payments account from QuickBooks Point of Sale.

1. First of all, navigate to File, then click & select Setup Interview.
2. Next, click & select the Payments tab.
3. Then click & select No to Would you like to accept Credit and Debit Cards?
4. After that, click & select done.

Step 2: User can make or reverse a sale in QuickBooks Point of Sale.

1. First, click & select the item for return from the Make a Sale screen. It should be identical to the original credit card sale.
2. Next, click & select Return Item.
3. Then click & select Credit as the payment method.
4. Now click & select Refund, and then choose the card type.
5. After that, click & select Save only or Save & Print.

Step 3: Users can also reconnect their Intuit QuickBooks Payments account to Point of Sale.

1. First, click & select Setup Interview from the File menu.
2. Next, click & select the Payments tab.
3. Say Yes to Would you like to accept Credit and Debit Cards?, then click & select Log In.
4. Then type your Intuit Merchant Services credential.
5. Click & select the Merchant Account you want to use, and then press OK.
6. After that, click & select done.

Conclusion:

We believed that the above stated information will be helpful for users to know how to reverse/return a sales receipt without issuing money back to the cardholder with the help of QuickBooks Point of Sale Support. If not, then you can also visit our website www.quickbooksupport.net or users can also draft a mail to us at support@quickbooksupport.net. we are always there to help you in each possible manner.