Quickbooks Support

Call QuickBooks Support and know how to install and uninstall QuickBooks Desktop

In this article you will learn how to install and uninstall QuickBooks Desktop in Selective startup mode.

You can switch to Selective startup mode if you have problems uninstalling or installing QuickBooks on your computer, so that you can install or uninstall your program smoothly. You can get back to business and we’ll show you how.

Step 1: Preparing your data

  • Ensure that you have everything you need for the processbefore you proceed.
  • You need to create a backup of your company file.
  • It’s important to keep a copy of your QuickBooks Desktop product and license info.
  • To find important information about QuickBooks Desktop and related products, contact QuickBooks Support.
  • For QuickBooks Desktop and connected products,here’s how to find important product information.Information including:
  1. Product name
  2. Product number
  3. Version
  4. License number
  5. Release
  • Look for your product number, license number, version, and release
  • For QuickBooks Desktop (Pro, Premier, or Enterprise)users:
  • Firstly, open your QuickBooks Desktop.
  • Then you need to press the F2 key.

In the Product Information window,look for your product name, product number, and license number.

At the end of the product name,look for your release. Listing your product name, release, license number, product number, and other important info, this image shows the top section of the Product Information window.


Your product info is the original purchase confirmation email if you bought a digital version of QuickBooks Desktop from our website.

Look for this label on the original packaging next to the UPC Code if you purchased QuickBooks from a retail store.

On the original packaging of the QuickBooks Desktop Box,this image shows the label. Product number ison the bottom andthe license number is at the top.

You can always get your info online as long as you registered your product. To get your product and license number, you need toVisit your account management portal (CAMPS).

You can use the License Look Up tool, in case you  didn’t register your product and can’t find your license number.

In the Version Used on File section,look for your version. With the oldest version at the top and most recent at the bottom this is how the list is sorted. By this you can make out the versions you have used for this company file.

For QuickBooks Basic and Enhanced Payroll (for Desktop) users

  • Firstly, open your QuickBooks Desktop.
  • In the Employees menu select Payroll Center.
  • Click on the Payroll tab. In the Subscription Statuses window,you’ll see your version.
  • For QuickBooks Desktop for Mac users:
  • Firstly, open QuickBooks Desktop for Mac.
  • In the Help menu select Product Information.
  • For QuickBooks Merchant Services or QuickBooks Payments users:
  • It’s not important for you to get your version or release number.
  • For QuickBooks Point of Sale (POS) users:
  • Directly on your POS, you can check the version and release
  • In the Help menu, select About Point of Sale.
  • On the Product line, look for the edition and version
  • We’ll show you how you can do it using the migrator tool in case you wish tore install or move QuickBooks Desktop to another computer.


Step 2: In Selective startup mode,start your computer

Switch to Selective startup mode to ensure no other application hinders you from completing your task. Consult your computer’s manufacturer or a Windows expert if you’re uncomfortable doing the steps.

  • Press Windows+R on your keyboard to open the Run command.
  • Type msconfig and then click on OK.
  • Select Selective startup and Load system services in the General tab.
  • In the Services tab select Hide all Microsoft Services.
  • Click on Disable all.
  • Now, you need to Uncheck the Hide all Microsoft services checkbox.
  • From the list of services, ensure that the Windows Installer checkbox is selected. Select the checkbox if it’s not.
  • Click on OK.
  • Select Restart,on the System Configuration window.

Step 3: Uninstalling or installing your QuickBooks Desktop

  • Clean install QuickBooks Desktop, once your computer opens.

Step 4: Switching back to Normal startup mode

  • Restore your computer to its normal configuration after QuickBooks is installed.
  • To open the Run command, press Windows+Ron your keyboard
  • Type msconfig, and then click on OK.
  • Select Normal startup in the General tab.
  • Click on OK.
  • Select Restart,on the System Configuration window.

To know more on how to install and uninstall QuickBooks Desktop in Selective startup mode, call on our QuickBooks Support number. You can also write to us at support@quickbooksupport.net. For more information visit – www.quickbooksupport.net.

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