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Call QuickBooks Support Phone Number to know how to fix negative inventory issues in QuickBooks Online

We would be glad to share information on how to check your inventory issues in QuickBooks Online with the help of QuickBooks Point of sale support Number. If you will do that than your QuickBooks always have an accurate count.

Users can keep a certain amount of products in their inventory to sell to customers. The amount currently in stock is called the quantity on hand. Once user sell out of a product, the quantity on hand is zero. And if the quantity on hand is less than zero, then it results in negative inventory.

Users can accidentally oversell products in QuickBooks Online. Before ordering more products, users can review the quantity on hand in their inventory. Once user will be aware that the count is accurate, they can order more.

Learn what causes negative inventory.

Step 1: User need to review their quantity on hand

Count of their entire inventory.

  1. First of all, click & select the Reports menu.
  2. Next, select & search for and open an Inventory Valuation Detail report.
  3. Click & select all dates from the Report period dropdown menu.
  4. After that, click & select Run report.

In case, if you have negative inventory for a product, you’ll see a negative amount in the QTY column. Take note of how much you potentially oversold.

See only what’s out of stock.

In case, if you only want to see the products you’re running out of :

  1. First, navigate to the Sales menu.
  2. Next, click & select the Products and Services tab.
  3. Then click & select Out of Stock at the top of the list. Select Low Stock to see what’s low.
Tip: If users don’t always get a warning message on invoices when they oversell an item, then they can set a reorder point so QuickBooks notifies them whenever their stock is low.

Step 2: Users can convert open purchase orders to bills.

Users can convert their open purchase orders to bills, if they have. This tells QuickBooks the items are on the way. User will also get to know that QuickBooks only counts the items as inventory after they convert the purchase order.

  1. In case, if you haven’t already, click & select New (➕) and then Purchase Order. Fill out and save the purchase order.
  2. Next, navigate to the Expenses menu.
  3. After that, you need to look for any open purchase orders. If you see Send in the Action column, then click & select it to send purchase orders to your vendor.

Once users get to know the products they ordered are on the way:

  1. First, click & select Copy to bill to convert a purchase order to a bill.
  2. Next, users need to review the bill. Once they are done, click & select Save and close. Users don’t need to pay the bill yet.
  3. After they convert all of their purchase orders, they can run another Inventory Valuation Detail report.

This gives you an updated inventory count in QuickBooks.

In case, if you forgot to type a quantity on a purchase order

Step 3: Users can do a physical inventory.

Before ordering more products, users can check what they actually have in stock. This review is called a physical inventory.

  1. First, navigate to the Reports menu.
  2. Next, browse for and print a Physical Inventory Worksheet.
  3. Then, navigate to your stock room. Now you need to count the products you have in stock. Record the amounts on the Physical Inventory Worksheet.
  4. After that, please compare the Physical Inventory Worksheet with what’s on the Inventory Valuation Detail report you ran in Step 2.

In case, if the quantities are different, then users can adjust the quantity in QuickBooks so it’s accurate. Only do this after you’ve converted open purchase orders to bills.

In case, if users lost or someone misplaced inventory, then reach out to their accountant. There are special ways to handle these kinds of losses. In case, if users don’t have an accountant, then they can get in touch with our QuickBooks Expert.

Tip: Users are needed to do physical inventories regularly.

Step 4: Users can order more products.

In case, if their inventory is still negative, it’s time to order more products. Users can create and send purchase orders for what they need.

In case, if your order won’t arrive instantly. In the meantime, if a customer orders something that’s out of stock, then they can create an estimate to start the transaction. Once user receives the order, they need to follow the steps to convert the estimate into an invoice.

Seeking Inference:

The steps outlined above are for QuickBooks users who wants to check their inventory issues in QuickBooks Online with the help of QuickBooks Point of sale support Number. If you follow the steps above in order, you should be able to resolve this issue with ease. If you make the same mistake, call our QuickBooks customer support number right away. Our technical support team will gladly assist you in resolving the issues. You can reach us at or by writing to us. Visit for more information on QuickBooks. Keep in contact with our new 24-hour-a-day, seven-day-a-week managers to help you address the issues.