The QuickBooks Server Busy Error occurs when the QuickBooks Update Manager and other applications on the machine collide. The action cannot be completed because software is busy, according to an error notice that reads, ‘Error: Server Busy.’
You might experience these challenges while working on QuickBooks Desktop, and a pop-up window may emerge.
The causes and solutions for the QuickBooks Server Busy Error will be discussed in this article.
If you have any questions, please contact our QuickBooks Customer Care team, and one of our professionals will assist you in addressing the problem.
The following are the causes of the QuickBooks Server Busy Error:
- Another program that QuickBooks is interested in working with is awaiting your response.
- Updates for Windows are running in the background.
- The last time you closed QuickBooks Desktop/its components, it didn’t shut down successfully.
- For QB Desktop Company File hosting, many machines are set up.
- QB Desktop updates are being blocked by firewall/security software.
- Some apps, including QuickBooks Update Manager, are incompatible with one another.
- Intuit Pro Series (United States) and Profile (Canada) can also cause problems.
- The network does not have enough resources to run QB Desktop.
How do I get rid of the QuickBooks Server Busy Error?
Before moving on to the answer, try to verify Network Resources and the QuickBooks should be closed and reopened. If you receive an error message, follow the procedures below.
Step 1: Shut down any programs that are currently running.
- If you must keep a program open, make sure there are no dialogue windows active in that program. For example, MS Word may display a dialogue window instructing you to save a document. This is also why the Server Busy notification appears.
- This problem could be caused by other programs such as Norton, Google Desktop, Vista Security, Pivot software control, and so on.
- Stopping IntuitFCS Webroot Spy Sweeper while using Selective Startup in Windows can cause this issue. Temporarily disable the app or run it in gamer mode while using the QB Desktop to resolve this.
Step 2: Make sure Windows is up to date.
Check whether Windows is installing an update on the Windows taskbar system. Finish any updates that are already running or that need to be installed. After that, restart your computer according to Windows’ instructions. If no update is taking place, move on to the next step.
Step 3: Close QuickBooks Desktop Components
- First, exit QB desktop and after that close the Data file.
- Right-click the Taskbar in Windows and select ‘Task Manager.’
- Select the ‘Processes Tab.’
- If any of the tasks listed below are completed, go on to the next one.
- Then open the data file in QuickBooks desktop.
Step 4: Disable the QB Update Agent that displays the ‘Server Busy’ warning.
- To begin, go to the ‘Windows start’ menu and select All Programs and choose the start-up.
- Right-click ‘QB Update agent’ and choose Delete. Remove the shortcut by clicking the Delete button.
- In QB Desktop, turn off shared updates. Follow the steps below to accomplish this:
- Select ‘Update QuickBooks’ from the ‘Help’ menu.
- Then select the ‘Options’ tab.
- NO to the ‘share download’ option.
- Click the ‘Close’ button.
Step 5: Open Reboot.bat and run it.
Run the Reboot.at file if the problem hasn’t been resolved yet.
Step 6: Repairing QuickBooks
Repairing QuickBooks is another option.
For Windows 7, Windows 8, Windows 8.1, and Windows 10 T
- The Repair is run by the Installation Wizard, so don’t be fooled by references to the Installation Wizard.
- First, restart your computer to remove any ‘unnecessary programs’ that are preventing QuickBooks Backup QB Company file from being backed up.
Step 7: Perform a fresh installation.
- Finally, you must execute a QuickBooks Desktop Clean Install. For a complete list of Clean Install steps, see this page.
- It is crucial
- If you have a Pro series machine, look for qbpsevntXXr.exe in the Windows task manager (XX is the Intuit Pro series software year). The file name includes the executable year (XX).
- Now it’s your turn. Open the Windows Explorer program.
- Look for that year’s open intuit Pro series folder, which is usually c:/ProWinXX
- Afterwards, enable the 32-bit Folder
- Right-click on ‘qbpsevtXXr.exe’ and choose ‘’.
- Add the word “old” to the end of the file name.
- Close the Windows Explorer program.
If the above suggestions don’t work, try the following suggestions.
- Boot Windows to a Safe Mode with Networking in that choose the Start QB Desktop and after that click on Reset Windows its default settings. These steps can help you address the problem.
- Start QB Desktop and try to fix the problem via the Windows Selective Startup and then Windows Safe Mode.
- Restart the machine and afterwards, reconnect the computer to the mapped discs if the QB is running on a network.
- Check to see if backup software is installed on the server or network.
- If you notice that it is, it is possible that it is scanning the Hard Drive and preventing access to QB Desktop files, resulting in the problem. You should test this by briefly turning off the software and seeing if the problem persists. If not, there may be a clash with scanning software that requires the assistance of a system/network administrator to fix. The vendor from whom the software/hardware was purchased, the manufacturers/software developer’s website, the local computer, and so on are all possible solutions.
- If the server computer has security software installed, it is checking new and updated files in the background and thereby locking up the template file. You can prevent this by disabling security software and adding other DOC files to an exception list. For more information, consult the security software documentation.
This is the final post in this series. The methods listed above should be sufficient in fixing the QuickBooks Server Busy problem. If the Server Busy error persists, then the problem is caused by something else. To resolve this issue, contact an industry expert at QuickBooks customer care number Please contact us by email at firstname.lastname@example.org if you have any questions. You can also go to www.quickbooksupport.net , a website dedicated to helping QuickBooks users with their issues.