When using the software, the QuickBooks desktop screen often turns dark. This does not mean that the entire screen goes black; rather, only some of the fields appear black and white.
In this article, we’ll look at the causes of the issue as well as potential solutions.
If you need additional assistance, please contact our QuickBooks support team.
Some of the factors that may contribute to the occurrence of the malfunction.
- Video card drivers are not up to date that can result in an error.
- QuickBooks’ installation file has been compromised.
Things to do before proceeding with the troubleshooting measures
- Make a duplicate of your company files.
- Firstly open the QuickBooks Desktop
- After selecting Build Local Backup, go to File and select Business Backup.
- Follow the below steps to create a copy then.
- Update to QuickBooks Laptop
- QuickBooks Desktop needs to be opened.
- Upgrade QuickBooks Desktop from the Support section.
- Choose Update Now from the top page and then Get Updates.
- Close the window until the update is complete.
- In some of the effective steps, the QuickBooks Laptop Screen changes from black to white.
Phase 1: The QuickBooks Tool Center is downloaded and installed
To reach the QuickBooks Tool Center, press CTRL+J on your keyboard.
Under the download list, select QuickBooksToolsHub.exe.
Press yes to enable this app to make enhancements.
After pressing Next to install it, confirm the licensing agreement by clicking yes.
After that, choose next. Set up (It could take a while)
Until the installation is complete, press Finish.
Now go to QuickBooks Tool Center. On the desktop, the icon will be visible.)
Phase 2: Update and Run My Fast Repair Software
Go to QuickBooks Tool Center. The icon will appear on your desktop.) Select My Program Quick Fix from the Software Issues tab.
Running is a time-consuming task.
Reopen QuickBooks as needed before the job is completed.
Phase 3: Update to the Windows 10 Simple Theme
Pick Customize Click Topics from the drop-down menu on the desktop.
Then choose one of the basic themes.
Afterwards, is the time to open QuickBooks?
For the users of Windows 7
- Right-click anywhere on the desktop.
- After that select Personalize
- Choose one of the basic themes then.
- Open QuickBooks immediately.
Phase 4: Update video card drivers to the latest version.
- Click the Windows+R keys together to launch the Run command.
- Click OK after typing dxdiag.
- Make a press release Yes, if prompted, select Show; now keep track of your machine’s creator and model.
- Afterwards, you can get the most recent edition.
Phase 5: Update the QBW.ini file.
- QuickBooks should be closed.
- Make sure you’re going in the right direction.
- QBW or QBW.ini should be available. Open the door.
- Now paste [COLORS] at the end of the file.
- 0 for classic
- After this, in this field, go to File and select Save.
- Open QuickBooks desktop afterwards.
Final thoughts
You will undoubtedly overcome this issue by following all of the above steps and then contacting our experts if the problem persists. You can contact our QuickBooks Support Phone Number, and the members of our team would be pleased to assist you. You can reach out to us at (support@quickbooksupport.net) for assistance. You can also find more QuickBooks-related information on our website, www.quickbooksupport.net.
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